Anti-fraud measures

In November 2024, new security enhancements (a cooling-off period for limit increases and authentication for additional transaction types) have been introduced to HSBC Online and Mobile Banking as part of our continuous efforts to safeguard your online banking security. This is in line with the regulatory direction and industry-wide efforts to combat fraud and scams. Learn more about new security enhancements.

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View all

Foreign currency

Time Deposits

Savings Account

International banking

Overseas Account Opening

International Banking Services

International Transfer and Payment

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Debit cards

Everyday Global VISA Debit Card

Tips

How to build up your savings

How to open a new bank account 24/7

Offers

View all

Financial Wellbeing

Getting into a savings habit

Savings strategies for life

Plan for the future

View all
Help & support

Sustainability

Visit branch by appointment

Security centre

FAQ

Forms

Tariff & charges

Interest rate

Upload documents

Scheduled service downtime

Important information

Online security survey
Credit cards Cards & rewards
Credit cards

Live+

TravelOne

Premier Travel Card

Premier World Mastercard

Amanah Premier World Mastercard-i

Visa Signature

Platinum

Amanah Mpower Platinum Credit Card-i

Amanah MPower Credit Card-i

Compare credit cards

Apply for a new credit card

Resume / Track Application

View all

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SmartPrivileges

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Features

Apple Pay

Cash Instalment Plan

SmartCash+

Balance Transfer Instalment

Balance Conversion Plan

Cash Advance

Credit Limit Increase

View all

Offers

Win an iPhone 16 Pro Max

Get eVouchers worth up to RM500

Win grocery eVouchers worth RM1,000

Get up to RM250 Cashback

View all

Financial Wellbeing

Choosing your banking partner

Understanding common banking terms

View all
Help & support

Sustainability

Visit branch by appointment

Security centre

FAQ

Forms

Tariff & charges

Interest rate

Upload documents

Scheduled service downtime

Important information

Online security survey
Borrowing Personal financing & mortgages
Personal financing

Personal Financing-i

Overdraft

Tips

Debt consolidation

Smart money management tips

Financing Concepts 101

Tips on Personal Financing Payment Strategy

Mortgages

HomeSmart

HomeSmart-i

Offers

View all

Financial Wellbeing

Learning to set financial goals, budget and repay debt

Understanding credit

Managing shared finances

View all
Help & support

Sustainability

Visit branch by appointment

Security centre

FAQ

Forms

Tariff & charges

Interest rate

Upload documents

Scheduled service downtime

Important information

Online security survey
Wealth Insights & protections
Digital Wealth Solutions

Investment Account Opening

EZInvest

Wealth on Mobile

Investment

Unit Trust

Structured Investments

Bonds

Foreign currency

24/7 Currency Exchange

International Transfer & Payment

Dual Currency Investment

Everyday Global Account

Foreign Exchange Rates

FX Rate Alert

View all

Protection

HSBC's Universal AssuredTreasure

HSBC's EliteWealth

HSBC's EliteSaver SP GIO

HSBC’s EliteCare Plus

Smart Home Cover

Travel Care

HSBC's ProtectCare

View all

Protecting what matters

Why is insurance important

Protecting your loved ones

Insurance terminology

View all

Financing

Wealth lending

Offers

Invest in unit trusts with 1% sales charge

View all

Wealth insights

Our Latest Views

FX Insights

Explore Regional Opportunities

ESG and New Trends

Learn to Invest

Financial wellbeing

Getting financially fit

Spend wisely

Free up funds

View all
Help & support

Sustainability

Visit branch by appointment

Security centre

FAQ

Forms

Tariff & charges

Interest rate

Upload documents

Scheduled service downtime

Important information

Online security survey
Digital banking Banking on the go
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HSBC Malaysia app

Online banking

Getting started

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Services

JomPAY

DuitNow

FPX

More ways to bank

Telebanking

Express banking

Remote Engagement Service

Security

Mobile Secure Key

Tips

5 reasons digital security devices are the best option for online banking

Go green, go paperless with eStatements

How to keep your mobile secure

Tips for safe online banking

What is phishing

View all

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View all
Help & support

Sustainability

Visit branch by appointment

Security and anti-fraud hub

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Forms

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Forms

As of 5 August 2021, we updated our HSBC/HSBC Amanah Dispute Form to the new HSBC Card Dispute Declaration Form with Adobe Live Sign Technology.

With this new, hassle free way to submit your card transaction dispute, you no longer have to print, sign and scan your form. Now you can use Live Sign to fill and submit the form entirely online. Just enter your required details in the form, provide your digital signature, verify with your email address, and we'll start processing your request.

If you have any questions, please contact us.

HSBC Malaysia
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Guide of Smartform - Foreign Currency & Ringgit Remittance Application Form (PDF) Download

*Please use this form in FireFox browser

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CRS-i Individual Self Certification Form Malaysia (PDF) Download
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