Go green, go paperless
Say goodbye to the annual fee for paper statements and make the switch to eStatements today.
Why choose eStatements and eAdvice?
Instant access to your bank account statements or credit card statements from the past 12 months.
Free of charge
- When you opt for eStatements and eAdvice, you will be able to view your statements online at absolutely no cost.
Eco-friendly
- Fewer printouts puts less strain on our local recycling facilities, and ensures less paper ends up in landfills.
Convenient
- No more digging through drawers and filing cabinets for that bank information from way back when. You'll always have your financial records at your fingertips.
Save money. Save the Earth. Save space. Do it all when you switch to eStatements and eAdvice.
How to switch to eStatements
Step 1: Download and log on to the HSBC Malaysia Mobile Banking app.
Don't have online banking? Register now.
Step 2: Go to 'Profile' and select 'Communication Preferences'.
Step 3: Select 'Statements' and switch off 'Paper statements' to opt for e-statements.
Here's how to switch to eStatements and eAdvice
Using HSBC Online Banking
Step 1: Log on HSBC Online Banking and hover over 'Services'.
Step 2: Select 'Change your statement preferences'.
Step 3: Select 'Online only' to opt for e-statements.
Using HSBC Malaysia mobile app
Step 1: Log on to your HSBC Malaysia Mobile Banking app.
Step 2: Go to 'Profile' and select 'Communication Preferences.
Step 3: Select 'Statements' and switch off the 'Paper statements' to opt for e-statements.
Here's how to view your eStatements / eAdvice
Using HSBC Online Banking
Step 1: Log on to HSBC Online Banking and select 'View Statements' on the quick links.
Step 2: Under statement selection, select the 'Statement type' and 'Account' you wish to view.
Using the HSBC Malaysia app
Step 1: Log on to your HSBC Malaysia Mobile Banking app.
Step 2 : Select the account you wish to view and select 'View Statements'.
Don't have online banking yet?
Download the HSBC Malaysia app
For your security, please make sure you always install the latest version of the app from the App Store or Google Play.
Please refer to our Mobile banking for more details.