HSBC Premier worldwide assistance
Banking overseas is easy as an HSBC Premier customer. Enjoy the same levels of service and recognition as you would receive in your home country/region, wherever you are in the world.
Convenient 24/7 access to cash via the HSBC global network of 22,000 ATMs and the HOUSe1 and MEPS Shared ATM network in Malaysia is just one example of worldwide assistance from HSBC.
Benefit from free debit card issuance, replacement and waiver of the usual annual fee2, as well as a free cross-border account. You can also view and manage your HSBC accounts anywhere in the world, and transfer funds for free via Global Transfer3.
Other benefits include:
- Access to all HSBC Premier services and facilities abroad, including telephone and online banking at HSBC Premier Centres
- Emergency support for overseas payments and to report and replace lost or stolen cards
- Round-the-clock emergency assistance4: from Malaysia call 1 300 88 9393 or call collect overseas at +603 8321 5222
A HSBC Premier Account fee of RM150 (and applicable tax, if any) will be applied for the month if you do not meet the Premier eligibility criteria.
1You can access your HSBC accounts from any of these bank's ATMs: HSBC, OCBC, UOB, Standard Chartered Bank
2Refer to Interest Rates/ Tariff and Charges for HSBC Products and Services (PDF)
3Only applicable to certain transactions as the receipt of funds in your intended account of transfer is dependent on various factors including the type of currency, the processing hours, weekends and public holidays in the sending and/or receiving country/region. HSBC shall not in any way be held liable for any delay or rejection of any application for transfer of funds.
4Emergency encashment services is subject to local regulations
HSBC Premier eligibility
There are several ways to qualify for HSBC Premier, including:
- Total Relationship Balance1 of at least RM200,000 at all times
- Premier Mortgage2- Minimum home loan of RM1,000,000
1Total Relationship Balance includes any: Deposits in Current Account/-i, Savings Account/-i, Time Deposits, Term Deposits-i, and/ or investments in Unit Trust Funds/ Shariah-compliant Unit Trust funds, Structured Investments/-i, Dual Currency Investments/-i and/or Direct Retail bond, and/or Cash value from Family Takaful/Life Insurance products with Investment-linked and savings components.
2Account Fee waiver until full and final settlement of home loan/financing
3Account fee waiver as long as you fulfil the qualification criteria
Apply for HSBC Premier
New to HSBC
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Existing HSBC customer
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For more information on HSBC Premier, call us on 1300 88 9393 (local) or +603 8321 5222 (overseas)
* Opening of HSBC Premier Account is not mandatory while you can enjoy personalized services from a dedicated Premier Relationship Manager or Premier Associate. To unlock the full range of Premier Benefits, you need to open an HSBC Premier Account.
Premier Family extension to one legal spouse and two children (max) until their 28th birthday with Primary Premier customer in Malaysia meeting the Premier criteria via:
- Total Relationship Balances of at least RM200,000 at all times
- Premier Mortgage
- Premier by Perks@Work
For as long as Premier Family’s Primary HSBC Premier/ HSBC Amanah Premier customer in Malaysia meets the Premier criteria via:
- Total Relationship Balances of at least RM200,000 at all times
- Premier Mortgage
- Premier by Perks@Work
Note: Premier Family extension to child will expire on his/her 28th birthday. Thereafter, the child would need to meet Premier eligibility on their own to continue to enjoy fee waiver.
* Opening of HSBC Premier Account is not mandatory while you can enjoy personalized services from a dedicated Premier Relationship Manager or Premier Associate. To unlock the full range of Premier Benefits, you need to open an HSBC Premier Account.
Premier Family extension to one legal spouse and two children (max) until their 28th birthday with Primary Premier customer in Malaysia meeting the Premier criteria via:
- Total Relationship Balances of at least RM200,000 at all times
- Premier Mortgage
- Premier by Perks@Work
For as long as Premier Family’s Primary HSBC Premier/ HSBC Amanah Premier customer in Malaysia meets the Premier criteria via:
- Total Relationship Balances of at least RM200,000 at all times
- Premier Mortgage
- Premier by Perks@Work
Note: Premier Family extension to child will expire on his/her 28th birthday. Thereafter, the child would need to meet Premier eligibility on their own to continue to enjoy fee waiver.