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Service Downtime Notice

Service downtime notice

We are constantly enhancing our system in order to bring you a more pleasant banking experience.

Please be advised that all the affected services as listed below will not be available during the following scheduled maintenance.

Scheduled maintenance:
Affected Services Maintenance Date & Estimated interruption period (Malaysia local time)
ATM/ CRM service not available

4 Jul 2024 (12:15am - 02:00am)

 

18 Jul 2024 (12:15am - 02:00am)

Debit Card Transaction

4 Jul 2024 (12:15am - 03:00am)

 

18 Jul 2024 (12:15am - 03:00am)

FPX

6 Jul 2024 (12:00am - 04:00am)

Mobile Registration

 

Mobile Provisioning

 

Manage Security

 

Manage Device

 

Mobile Pin Reset

7 Jul 2024 (03:30am - 11:30am)
Inward Global Transfer
Inward Global Transfer Family & Friend
7 Jul 2024 (07:00am - 12:00pm)

DuitNow Pay-to-Proxy

DuitNow Pay-to-Account

DuitNow QR

DuitNow Online Banking/Wallet

12 Jul 2024 (02:00am - 03:00am)

14 Jul 2024 (12:00am - 06:00am)

18 Jul 2024 (01:00am - 03:00am)

21 Jul 2024 (02:00am - 06:00am)

JomPAY 16 Jul 2024 (02:00am - 02:15am)
Digital Account Opening Every Sunday (08:00am - 08:00pm)
Scheduled maintenance:
Affected Services ATM/ CRM service not available
Maintenance Date & Estimated interruption period (Malaysia local time)

4 Jul 2024 (12:15am - 02:00am)

 

18 Jul 2024 (12:15am - 02:00am)

Affected Services Debit Card Transaction
Maintenance Date & Estimated interruption period (Malaysia local time)

4 Jul 2024 (12:15am - 03:00am)

 

18 Jul 2024 (12:15am - 03:00am)

Affected Services

FPX

Maintenance Date & Estimated interruption period (Malaysia local time) 6 Jul 2024 (12:00am - 04:00am)
Affected Services

Mobile Registration

 

Mobile Provisioning

 

Manage Security

 

Manage Device

 

Mobile Pin Reset

Maintenance Date & Estimated interruption period (Malaysia local time) 7 Jul 2024 (03:30am - 11:30am)
Affected Services Inward Global Transfer
Inward Global Transfer Family & Friend
Maintenance Date & Estimated interruption period (Malaysia local time) 7 Jul 2024 (07:00am - 12:00pm)
Affected Services

DuitNow Pay-to-Proxy

DuitNow Pay-to-Account

DuitNow QR

DuitNow Online Banking/Wallet

Maintenance Date & Estimated interruption period (Malaysia local time)

12 Jul 2024 (02:00am - 03:00am)

14 Jul 2024 (12:00am - 06:00am)

18 Jul 2024 (01:00am - 03:00am)

21 Jul 2024 (02:00am - 06:00am)

Affected Services JomPAY
Maintenance Date & Estimated interruption period (Malaysia local time) 16 Jul 2024 (02:00am - 02:15am)
Affected Services Digital Account Opening
Maintenance Date & Estimated interruption period (Malaysia local time) Every Sunday (08:00am - 08:00pm)

Please be advised that all the affected services as listed above will not be available during the mentioned scheduled maintenance period.

All services will be available as normal after the interruption period. We would like to advise you to make prior arrangements in relation to the affected services to avoid any disruption.

Should you have any enquiry in relation to the above, please call our Telebanking Centre at 1-300-88-1388 (within Malaysia) or 603-8321 5400 (from overseas) prior to the Interruption Period.

We apologise for any inconvenience caused.

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