Service downtime notice
We are constantly enhancing our system in order to bring you a more pleasant banking experience.
Please be advised that all the affected services as listed below will not be available during the following scheduled maintenance.
| Affected Services | Maintenance Date & Estimated interruption period (Malaysia local time) |
|---|---|
| Debit Card Transaction |
17 Nov 2024 (12:00am - 03:00am)
20 Nov 2024 (12:00am - 03:00am) 24 Nov 2024 (12:15am - 06:00am) 29 Nov 2024 (12:00am - 03:00am) |
Card Block/Unblock Travel Plan |
17 Nov 2024 (02:00am - 05:00am) |
| ATM/ CRM service not available | 17 Nov 2024 (02:00am - 05:00am) 24 Nov 2024 (12:00am - 04:00am) |
| Online/Mobile Registration via Credit Card or Debit Card | 17 Nov 2024 (02:00am - 05:00am) 24 Nov 2024 (12:00am - 04:00am) |
| JomPAY | 19 Nov 2024 (02:00am - 02:15am) |
| FPX | 19 Nov 2024 (04:00am - 04:30am) |
| DuitNow Online Banking/Wallet | 24 Nov 2024 (12:00am - 04:00am) |
| Account Linking for Global View and Global Transfer | 24 Nov 2024 (12:00am - 06:00am) |
Online Banking Mobile Banking |
24 Nov 2024 (04:00am - 07:00am) |
| Digital Account Opening | Every Saturday and Sunday (12:00am - 06:00am) |
| Affected Services |
Debit Card Transaction |
|---|---|
| Maintenance Date & Estimated interruption period (Malaysia local time) |
17 Nov 2024 (12:00am - 03:00am)
20 Nov 2024 (12:00am - 03:00am) 24 Nov 2024 (12:15am - 06:00am) 29 Nov 2024 (12:00am - 03:00am) |
| Affected Services |
Card Block/Unblock Travel Plan |
| Maintenance Date & Estimated interruption period (Malaysia local time) |
17 Nov 2024 (02:00am - 05:00am) |
| Affected Services | ATM/ CRM service not available |
| Maintenance Date & Estimated interruption period (Malaysia local time) |
17 Nov 2024 (02:00am - 05:00am) 24 Nov 2024 (12:00am - 04:00am) |
| Affected Services | Online/Mobile Registration via Credit Card or Debit Card |
| Maintenance Date & Estimated interruption period (Malaysia local time) |
17 Nov 2024 (02:00am - 05:00am) 24 Nov 2024 (12:00am - 04:00am) |
| Affected Services | JomPAY |
| Maintenance Date & Estimated interruption period (Malaysia local time) | 19 Nov 2024 (02:00am - 02:15am) |
| Affected Services | FPX |
| Maintenance Date & Estimated interruption period (Malaysia local time) | 19 Nov 2024 (04:00am - 04:30am) |
| Affected Services | DuitNow Online Banking/Wallet |
| Maintenance Date & Estimated interruption period (Malaysia local time) | 24 Nov 2024 (12:00am - 04:00am) |
| Affected Services | Account Linking for Global View and Global Transfer |
| Maintenance Date & Estimated interruption period (Malaysia local time) | 24 Nov 2024 (12:00am - 06:00am) |
| Affected Services |
Online Banking Mobile Banking |
| Maintenance Date & Estimated interruption period (Malaysia local time) | 24 Nov 2024 (04:00am - 07:00am) |
| Affected Services | Digital Account Opening |
| Maintenance Date & Estimated interruption period (Malaysia local time) | Every Saturday and Sunday (12:00am - 06:00am) |
Please be advised that all the affected services as listed above will not be available during the mentioned scheduled maintenance period.
All services will be available as normal after the interruption period. We would like to advise you to make prior arrangements in relation to the affected services to avoid any disruption.
Should you have any enquiry in relation to the above, please call our Telebanking Centre at 1-300-88-1388 (within Malaysia) or 603-8321 5400 (from overseas) prior to the Interruption Period.
We apologise for any inconvenience caused.