Service Downtime Notice
Service downtime notice
We are constantly enhancing our system in order to bring you a more pleasant banking experience.
Please be advised that all the affected services as listed below will not be available during the following scheduled maintenance.
| Affected Services | Maintenance Date & Estimated interruption period (Malaysia local time) |
|---|---|
| Credit Card Services | 3 May 2026 (03:30am - 04:30am) |
| Debit Card Transaction | 8 May 2026 (12:30am - 02:00am)
10 May 2026 (01:50am - 05:00am)
14 May 2026 (12:10am - 03:00am) |
| Credit Card Transaction Alert Notifications via Push Notification/SMS (during the maintenance period, customers will receive credit card transaction alert notification via SMS only)` |
9 May 2026 (02:00am - 05:00am) |
| DuitNow Online Banking/Wallet | 10 May 2026 (12:00am - 04:00am)
17 May 2026 (12:00am - 06:00am)
24 May 2026 (12:15am - 05:15am) |
JomPAY |
10 May 2026 (01:30am - 05:00am)
19 May 2026 (02:00am - 02:15am) |
FPX |
15 May 2026 (04:30am - 05:00am) 17 May 2026 (01:00am - 06:00am)
24 May 2026 (12:15am - 05:15am) |
| Local and Foreign Transfer between HSBC Accounts | 17 May 2026 (12:30am - 03:30am)
24 May 2026 (12:30am - 03:30am) |
Online Banking
Mobile Banking |
17 May 2026 (01:00am - 06:00am)
24 May 2026 (12:15am - 05:15am) |
| ATM/CRM service not available | 16 May 2026 (12:00am - 02:00am) |
| Affected Services | Credit Card Services |
|---|---|
| Maintenance Date & Estimated interruption period (Malaysia local time) |
3 May 2026 (03:30am - 04:30am) |
| Affected Services | Debit Card Transaction |
| Maintenance Date & Estimated interruption period (Malaysia local time) |
8 May 2026 (12:30am - 02:00am)
10 May 2026 (01:50am - 05:00am)
14 May 2026 (12:10am - 03:00am) |
| Affected Services |
Credit Card Transaction Alert Notifications via Push Notification/SMS (during the maintenance period, customers will receive credit card transaction alert notification via SMS only)` |
| Maintenance Date & Estimated interruption period (Malaysia local time) | 9 May 2026 (02:00am - 05:00am) |
| Affected Services | DuitNow Online Banking/Wallet |
| Maintenance Date & Estimated interruption period (Malaysia local time) |
10 May 2026 (12:00am - 04:00am)
17 May 2026 (12:00am - 06:00am)
24 May 2026 (12:15am - 05:15am) |
| Affected Services |
JomPAY |
| Maintenance Date & Estimated interruption period (Malaysia local time) |
10 May 2026 (01:30am - 05:00am)
19 May 2026 (02:00am - 02:15am) |
| Affected Services |
FPX |
| Maintenance Date & Estimated interruption period (Malaysia local time) |
15 May 2026 (04:30am - 05:00am) 17 May 2026 (01:00am - 06:00am)
24 May 2026 (12:15am - 05:15am) |
| Affected Services | Local and Foreign Transfer between HSBC Accounts |
| Maintenance Date & Estimated interruption period (Malaysia local time) |
17 May 2026 (12:30am - 03:30am)
24 May 2026 (12:30am - 03:30am) |
| Affected Services |
Online Banking
Mobile Banking |
| Maintenance Date & Estimated interruption period (Malaysia local time) |
17 May 2026 (01:00am - 06:00am)
24 May 2026 (12:15am - 05:15am) |
| Affected Services | ATM/CRM service not available |
| Maintenance Date & Estimated interruption period (Malaysia local time) | 16 May 2026 (12:00am - 02:00am) |
Please be advised that all the affected services as listed above will not be available during the mentioned scheduled maintenance period.
All services will be available as normal after the interruption period. We would like to advise you to make prior arrangements in relation to the affected services to avoid any disruption.
Should you have any enquiry in relation to the above, please call our Telebanking Centre at 1-300-88-1388 (within Malaysia) or 603-8321 5400 (from overseas) prior to the Interruption Period.
We apologise for any inconvenience caused.